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This collection of documents provide insight into key
areas of student success.
Industry Research
Strategic Enrollment Management: Practical Application
of Technology to Drive Student Retention
Authored by: Susan Hallenbeck, PhD
The role of technology in retention operations has
received little attention to date. This paper
examines the rationale for using technology to identify
and provide support services for students, and works to
increase operational effectiveness and help institutions
to focus their efforts to ensure student success.
First Generation Students: Status Quo is not
Enough
Authored by: Robert Longwell-Grice, EdD
This research brief highlights the attitudes and assumptions of first-generation students.
First-generation students make up 43% of today's students but their needs are not well understood.
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